Blanchard, Three Keys to Empowerment

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Kenneth Blanchard, John P. Carlos and Alan Randolph, The 3 Keys to Empowerment: Release the Power Within People by Talking about the Challenges for Astonishing Results. Berrett-Koehler, 2001.

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LifeandLeadership.com Summary

This is an expression of empowering leadership. It builds on the principles in Empowerment Takes More than a Minute, but helps leaders trouble-shoot through the challenges associated with shifting to the empowerment model and Situational Leadership II. Written in a question-and-answer format with case histories, skills-building exercises, sidebar bullet-lists, etc. The last chapter, “Summarizing the Action Plan for Creating Empowerment” is quite helpful.

For a closer look at Blanchard’s theories behind empowerment, see Leading at a Higher Level. Also, Heart of a Leader is an excellent distillation of Blanchard’s philosophy into thirty-six principles.

Please consult the following Ministry Resource Guides for help in navigating Blanchard’s many resources:

  • Empowering Leadership – Includes several works by Blanchard, along with titles by Stephen Covey, Warren Bennis, James Kouzes and Barry Posner.
  • Servant Leadership – Lists volumes by Blanchard and related works by Robert Greenleaf, James Hunter, Bill Hybels, and others.
  • Situational Leadership – Describes the Situational Leadership model and lists relevant texts by Ken Blanchard and his associates.

From the Publisher

“Empowerment” can be a mind-numbing topic, but in The 3 Keys to Empowerment, Ken Blanchard and his coauthors use concrete examples, a Q&A format, case histories, and entertaining sidebars to keep the discussion lively. The first “key” is information, which the authors say managers must share liberally with employees to help create a sense of ownership. Next is setting up understandable boundaries that will make employees feel both comfortable and challenged. Finally, managers must develop teams to replace the old hierarchical structure. Armed with this new model of empowerment, companies can navigate the demanding world of global competition.

About the Authors

Ken Blanchard, an internationally recognized consultant and bestselling author, is chairman of the Ken Blanchard Companies. He is the author or coauthor of twelve previous books, including The One Minute Manager. His books have collectively sold more than twelve million copies and have been translated into twenty-six languages.

John P. Carlos is a Senior Consulting Partner with The Ken Blanchard Company, as well as a management consultant and trainer. He speaks internationally on topics such as legendary service, leadership, and team spirit, as well as empowerment.

Alan Randolph is an internationally known management consultant, educator, author, and speaker. His client roster includes Caterpillar, Household International, and E.I. DuPont, among others. A senior Consulting Partner with the Ken Blanchard Companies, he is also a professor of management and director of global business practicums at the University of Baltimore’s Merrick School of Business.


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