Waltz, How to Wow Your Church Guests


Mark L. Waltz, How to Wow Your Church Guests: 101 Ways to Make a Meaningful First Impression. Group Publishing, 2011.


Referenced in: Welcoming and New Member Ministry Summary

This is the third in a trilogy from Waltz on creating welcoming environments for church guests. It reads best alongside the prequels listed above.

From the Publisher

Have you ever asked the question, Why aren’t visitors coming back to our church. The truth is: as much as we want new people to visit and stay at our church, we don’t always show it. Traditions and routines can get in the way of reaching new people who come through your doors. People who don’t yet know they matter to God. People who may be the most important people in the building on any given Sunday.

Inside the pages of How to Wow Your Church Guests, you’ll discover 101 simple things that send big messages to your guests. Each one will help you consider your church’s welcome quotient. Written in a practical, actionable style, even if you only embrace a few of these ideas you’ll immediately improve the quality of guest services in your organization.

Order one for each leader and influencer in your church. By working together, you can put your best foot forward. Who knows - you might even convince Mr. and Mrs. Jones to give up their coveted parking spot under that shady oak tree!

About the Author

Mark Waltz is a unifying force at Granger Community Church where as pastor of connections, he oversees adult relational connections, including groups, guest services and volunteer strategies. Mark’s book, First Impressions: Creating Wow Experiences in Your Church, addresses the issues of guest attendance growth and volunteer development, offering strategies for making high-impact first impressions. His next book, Lasting Impressions, picked up where First Impressions left off. How do you help visitors to your church find a place of genuine belonging?

Mark’s ministry expertise is complemented by his marketplace experience, which includes retail management, employment training and recruitment. These combined experiences make Mark a sought-after trainer and consultant for churches desiring to improve their serve to their guests. Mark has occasionally tailored his presentations to address guest relations in the private sector where relationships are the bottom-line to success.

His priorities before pastoring, writing or training are his wife of 27 years, Laura and their daughter, Olivia. A trip to the mall, a night at the movies, or a week at the beach are a few of the favorite pastimes Mark enjoys with them.

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